Privacy

Privacy

Privacy


Privacy declaration


This privacy statement gives you more insight into the processing of your personal data at The Beautiful Bride Company. The privacy statement applies to all websites and other services and facilities offered by The Beautiful Bride Shop and The Beautiful Bride Company.


This privacy statement applies to which services and offers:

The way in which we process your data at The Beautiful Bride Company is the same for most of our offers. This privacy statement therefore applies to all services and facilities that we offer to our customers in Europe. And that regardless of whether we do so via a website, by telephone, at events or via social networks or other channels. In order to make the text easier to understand, we normally use the term “Services” for this.


However, there are also services in which we process your data differently or for specific purposes in exceptional cases. This may depend on the type of service or country-dependent requirements. When it comes to such cases (ie "deviations from the normal case"), we call them "service-specific" or "country-specific".


What you can read in this privacy statement:

    What data is stored by The Beautiful Bride Company. What we do with your data and what it is needed for. What privacy rights and choices you have. What technologies and data we use through the personalization and tailoring of our services and content, to give you a provide a safe, simple, seamless and individual shopping experience. What technologies and data we use for advertising, including the tracking technology applied.


If you have a question about this privacy statement or any other topic related to privacy protection at The Beautiful Bride Company, you can contact customer service at any time.

    What data does The Beautiful Bride Company process?

The Beautiful Bride Company offers various services, which you can use in different ways. Depending on whether you contact us online, by telephone, in person or in any other way and which services you wish to use, data from various sources is required. You provide us with much of the data processed by us when you use our services or contact us, for example because you register and enter your name or e-mail address or home address. However, we also receive technical device and access data that we collect when you interact with our services. This can, for example, be information about which device you use. We collect other data through our own analyzes of the data (e.g. in the context of market surveys and customer reviews). We may also receive information about you from third parties, for example from credit registration agencies and payment service providers.

When we speak of "your data" we mean personal data. This includes any information that allows us to identify you directly or through combination with other information. For example: your name, your telephone number, your customer number, order numbers or your e-mail address. Any information with which we cannot identify you (including through combination with other information) is considered non-personal information. All non-personal data is also referred to as anonymous data. When we combine your personal data with anonymous data, all data in this data record counts as personal data. If we delete the personal data from information or a data record concerning your person, the remaining data in this data line no longer counts as person-related data. This procedure is called anonymization. In principle, if we ask you to provide us with certain personal information, you can of course always decline. You decide which information you provide to us. However, it is then possible that we cannot provide you with all desired services (or not optimally). For example, we cannot send you a package without stating the delivery address. If only certain data is required in connection with a service (mandatory statement), we will pass this on to you by means of a corresponding indication.


1.1 Profile data

Profile data is personal and demographic data about you (so-called master data) and your individual interests, which you can provide us with when registering for your customer account. For example, your profile data includes:

    your first and last name your contact demographics such as your gender, date of birth, date of marriage and place of residence

Mandatory information is usually your name, your e-mail address and a password of your choice. Your e-mail address and password are your later login details.

The use of access-restricted, payment or personalized services may also require other mandatory fields, such as your date of birth, your form of address.

Profile Data may also contain other information about your person and interests. This data may already have been collected when registering for the service or may not be completed until later. This is the case, for example, if you later voluntarily add information to your profile or want to use your customer account for logging in to a service, which requires additional mandatory data.


1.2 Contact details

When you contact us, we collect your contact details. Your contact details may include your name, address, telephone numbers, email addresses, details of your profiles in social networks (e.g. we receive your Facebook ID when you approaches us through Facebook), usernames and similar contact details.


1.3 Purchase data

When you order something from The Beautiful Bride Company, we collect your purchase data. Purchasing data may include the following information, depending on the mode of sale and processing status:

    Order numberDetails about the purchased products (description, size, colour, price, etc.)Information about the method of paymentDelivery and billing addressesNotices and communication related to purchases (e.g. declarations of withdrawal, complaints and notifications to customer service)Delivery and payment status, e.g. "completed" or „sent“Status of return, e.g. „correctly closed“Information of the service providers engaged for the execution (for distance selling, the numbers of the consignments with the parcel services)


1.4 Payment details

For online activities we offer the usual payment methods – in particular prepayment, credit card, PayPal or invoice. To carry out the payments, we collect the payment data provided by you. We receive other payment data from external payment service providers with whom we cooperate for the execution of the payment and for checking the creditworthiness. We only pass on such data to our payment service provider and then only those data that are necessary for processing the payment.

Payment details are for example:

    selected payment method invoice addressesIBAN and BIC or account number and bank codecredit card detailscreditworthiness datadate of birth

The payment data also includes other information that is required in direct connection with the payment processing and credit check. This concerns, for example, information that external payment service providers use for identification, such as your PayPal ID (when you pay with PayPal).

Cooperation with external payment service providers and credit information agencies is country-specific, so that national specificities and requirements can be taken into account. Under country-specific information you can see for yourself in which countries we work with external payment service providers and credit information agencies. There you will find also special privacy notices, which we make available to you on behalf of the respective payment service provider and credit information bureaus.


1.5 Interessegegevens

In addition, for this purpose, we also receive demographic information and statistics (such as age, gender, region), device and access data and interests of our users from our third-party advertising partners. In doing so, we ensure that our advertising partners only transmit aggregated, coded or anonymous data to The Beautiful Bride Company, so that we cannot link the data to a specific person, especially not to a specific user. This information can help us to better understand our users, for example in the context of customer structure analyzes and when dividing users into segments.

You can find more information about the processing of your data for advertising purposes under “How does The Beautiful Bride Company use my data for advertising?”.

1.6 Announcements, Conversation Content

When you wish to communicate with us or with other users about products (e.g. product reviews) and other topics by telephone, post, via social media services, contact forms or otherwise, we collect the content of your communications.

If necessary, we will forward your communications to the place responsible for your request, ie to a partner company or manufacturer. When we pass this on to another company (eg when you provide us with feedback for the manufacturer of a product) you naturally have the option to inform us that your data may only be used by The Beautiful Bride Company. In that case, we will not pass on your request or only pass it on to the responsible party without stating your personal data, at least if your request can be processed in this way.

If you provide us with communications for other users (e.g. product reviews) via the functions provided for this purpose, we may publish them internally within our services.

The Beautiful Bride Company also uses offers from social networks such as Facebook, Instagram or Twitter for communication with customers and users. We use these popular platforms to offer you other contact and information options in addition to our own communication channels. Please note, however, that we have no influence on the terms of use of the social networks and the services they offer and only have limited influence on their data processing. We therefore request that you carefully check which personal data you transmit to us via the social networks. We cannot influence the behavior of the owners of the social networks, other users or third parties, who may work with the owners or also use their services.


1.7 Social Network Data

The services of The Beautiful Bride Company may integrate social network functions. These can be messenger services and so-called social plug-ins or social logins such as "Login to Facebook". If you activate or use it and are a member of the respective social network, we may receive data from the respective providers that can identify you. We usually receive the following data from social networks:

    your public profile information included with the respective social network (e.g. name, profile image) specification of the device type you use the account ID of your profile with the respective network (e.g. Facebook ID)

In addition, we do not receive any data from the providers of the social networks with which you can be identified or contacted without your consent.

In connection with advertising via social networks, we usually only receive general demographic and interest-related information for the efficiency of our advertisements, for example that a particular advertisement is served by a man from Amsterdam between the ages of 25 and 34 and with an interest in shopping and clothing. clicked. This information and estimates come from the relevant social network provider.

You can find further information in the terms of use and privacy provisions of the respective provider.

Please also note the instructions for processing social network data in conjunction with social network functions under “Information on websites and apps”.

The Beautiful Bride Company currently uses the messenger service of Facebook and social plug-ins/logins of the following social networks:

    Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The link to Facebook's privacy statement can be found here: Privacy Policy of Facebook.Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA ("Twitter"). The link to Twitter's privacy statement can be found here: Privacy Policy of Twitter.Pinterest Inc., 651 Brannan Street, San Francisco, CA 94103, USA ("Pinterest"). The link to Pinterest's privacy statement can be found here: Pinterest Privacy Policy.


1.8 Location data

For certain purposes, when using our services, we also collect information about the current location of your device. In addition, we also collect location data that can be derived from your device's IP address (up to city level). The anonymized IP address, which is shortened to three digits, is used for this. It can therefore no longer be used to identify your Internet connection or device.


1.9 Photos and other personal content

Some of our service-specific applications allow you to share photos and other personal content with us and other users, to communicate with us or other users, or to personalize services. (e.g. by uploading a photo or communicating with a stylist).


1.10 Information on promotions and surveys

When you participate in a promotion (eg a game of chance) or survey (eg customer satisfaction survey related to market research) offered by The Beautiful Bride Company, we ask you for information about your person.

For example, in the case of a game of chance, we often ask you for your name and your e-mail address, so that we can inform you in the event of a prize and to guarantee that each participant only participates in the game of chance once.

For some promotions and surveys, we may also ask you for additional information. This may be the case, for example, if we carry out a promotion together with a partner and the partner needs information from you in order to be able to award the prize to you. In those cases, however, we will inform you separately about the required data and what we use it for.


1.11 Device and access data

When using online and mobile services, it is unavoidable that technical data is generated and processed in order to provide the functions and content offered and to display them on your device. We refer to this data in summary as "Device and access data". Device and access data are created with every use of an online and mobile service. It does not matter who the provider is. Device and access data therefore arise, for example, when using:

    websites apps email newsletters (i.e. if your newsletter interaction is registered) Location-related services Device and access data includes broad categories: general information of the device, such as device type, operating system version, configuration settings (e.g. language setting , system authorizations), information about the internet connection (e.g. mobile network name, connection speed) and the app used (e.g. name and version of the app).Identifiers (IDs), such as session IDs, cookie IDs, unique device identifiers (e.g. Google Advertising ID, Apple Ad ID), Account IDs of other providers (at least if you use social plug-ins or social logins or pay with PayPal) and other common internet technologies to use your web browser, your device or a to be able to recognize certain app installations.Access data, which is automatically transferred with every online access to the web server and databases of apps and web browsers and (in the context of so-called HTTP requests). This includes standardized information about the requested content (e.g. the name and file type of an opened file) as well as other information about server access (e.g. the amount of data transferred and error codes), about your device (e.g. device type, operating system, software version, device codes, IP address, the previously visited page and the time of access).


    What does The Beautiful Bride Company use my data for?

The Beautiful Bride Company processes your data in compliance with all applicable privacy laws. In doing so, we naturally take into account the basic principles of data protection law when processing personal data. That is why we generally only process your data for the purposes explained to you in this privacy statement or communicated when collecting the data. This is primarily data for the processing and delivery of a purchase, personalization and further development, as well as the security of our services. In addition, we use your data within the framework of strict German and European data protection legislation, but also for other purposes such as product development, market research, to improve business processes, to tailor our services to the needs and for personalized advertising.

In this chapter we also tell you on which legal grounds (legal grounds) we process the data for the individual purposes. Depending on the legal basis on which we process your data, you may be made available to you – in addition to the data protection rights known to you, such as the right to information. For example, in some cases you have the right to revoke the processing of your data.

2.1 Handling and delivery of online, local and personalized services

We only process those personal data that are necessary to perform the agreement and to make available and perform other services requested from us, as described in this privacy statement. The purposes of the respective data processing are therefore based on the respective agreement agreed with you (including our general business conditions and any service-specific business and usage conditions) or services requested by you. The main goals are:

    the availability, personalization and tailor-made design of our services. the execution of sales contracts and customer service, including the processing of payments and shipping, debt management as well as the handling of returns, complaints and warranty claims. the availability of messages, notifications , newsletters and other direct communications, insofar as this is an integral part of our contractual services and the service you have requested. The guarantee of the general security, availability and stability of our services, including service attacks. Non-promotional communication about technical, security and contract matters (e.g. warnings of fraud, blocking of your account or changes to the agreement). The issuance, redemption, delivery of The Beautiful Bride Company vouchers. The execution of promotions and games of chance.

Legal grounds:

If the purpose for the implementation concerns an agreement agreed with you or the availability of a service requested by you, Article 6 paragraph 1 letter b of the GDPR applies as the legal basis. In all other cases, the legal basis is Article 6(1)(f) of the GDPR, where our legitimate interests lie in the aforementioned purposes.

2.2 Credit check

In addition to the risk check, The Beautiful Bride Company processes your data in the context of an automated credit check before you are shown the payment methods made available to us for your purchase. This check is carried out respectively by, among others, AfterPay and Klarna GmbH.

For this, The Beautiful Bride Company transfers the personal data required for a credit check (usually your first and last name, your address and possibly your date of birth) to our partners.

You can find further information in the terms of use and privacy provisions of the respective credit partner.

The Beautiful Bride Company currently uses the services of Klarna and AfterPay.

    Klarna Bank AB (publ). Sveavagen 46, 111 34 Stockholm. The link to Klarna's privacy statement can be found here: Klarna's Privacy Policy. (https://www.klarna.com/nl/privacy-statement/) Arvato Finance BV trades under the name AfterPay. The link to AfterPay's privacy statement can be found here: AfterPay's privacy provisions: https://www.afterpay.nl/nl/algemeen/over-afterpay/privacy-statement

Legal basis:

The legal basis for the creditworthiness check described above is Article 6(1)(b) of the GDPR, as this is required for the implementation of the required pre-contractual measures. In addition, the processing of your data is based on Article 6 paragraph 1 letter f of the GDPR, based on our and the legitimate interests of the user in the prevention of non-payment and with regard to the recognition and prevention of fraud and the clarification of criminal offences.

2.3 Advertising and market research, data analytics

We use your data, including in the context of data analysis, for advertising and market research. In doing so, we aim in particular at the following goals:

    the classification of different target and user groups in connection with market research (user segmentation). Understanding the different target groups and their corresponding habits and interests when shopping. Gaining insight into the demographics, interests, purchasing and usage habits of our users as well as the commercialization of these insights for the purpose of advertisements provided by third parties. the early recognition of trends in fashion and online shopping. the sending of advertisements to existing customers. the provision of direct marketing, for example in the form of newsletters. the planning, execution and follow-up of advertising that meets the interests of the targeted audiences (personalized advertising). insights into how our services are used (usage analysis).


Legal basis:

If the data processing for the purposes described above takes place with your consent, Article 6(1)(a) of the GDPR (declaration of consent) applies as the legal basis. For the rest, the data processing is carried out on the basis of Article 6 (1) (f) of the GDPR, whereby our legitimate interests lie in the aforementioned purposes.

2.4 On the basis of your statement of approval

When you have given us a statement of agreement for the processing of personal data, it concerns in the first instance your agreement with the basis of our data processing. Which of your data we process on the basis of your agreement depends on the purpose of your agreement. Typical goals are, for example:

    the delivery of a newsletter. the participation in surveys and market research. the carrying out of a creditworthiness check (if this is not necessary for the execution of the agreement or pre-contractual measures).

2.5 Other targets

If the privacy legislation permits, we may also use your data without your consent for new purposes such as performing data analyzes and for the further development of our services and content. This is subject to the condition that these new purposes, for which the data must be used, were neither undetermined nor unforeseeable when the relevant data were collected and that the new purposes are compatible with the purposes for which the relevant data were originally collected. For example, new developments in the legal or technical field and more modern business models and services can lead to new processing purposes.

    Information about websites

We use your data for the provision of the websites. In addition to the device and access data that arise with each use of this service, the type of data processed as well as the processing purposes mainly depend on how you use the functions and services made available for our services. In addition, we use the data generated when using our services to find out how our online offer is used. We use this information, among other things, in connection with shopping personalization, to improve our services as well as for personalized advertising.

3.1 What data is collected?

In principle, we collect all data that you provide us directly via our services.

Device and access information

With every access to our servers and databases, device and access data are generated, which are recorded in so-called server log files. The IP address contained therein is briefly anonymized at the end of the respective session, as soon as the storage is no longer necessary for the availability of the functions of the respective website.

If available and enabled on your device, we also collect a device-specific code (e.g. a so-called "advertising ID" if you use an Android device or "Ad-ID" if you use an Apple device). This device code is assigned to your device by the manufacturer of your operating system and can be read and used by websites and apps to present you content based on your usage habits. If you do not want this, you can disable it at any time in your browser settings or system settings of your device.

login

We set up password-protected access for users who register for a customer account or other service. If you do not log out after logging in with your login details, you will remain logged in automatically on most of our servers. Depending on the type of services, a cookie or similar technology is used for this. These features allow you to use some of our services without having to log in each time. However, for security reasons, you will be asked to enter your password again, for example when your profile information needs to be changed or because you want to place an order. More information can be found under “Personalized services”.

Social Plug-ins

Our services may contain social plug-ins ("plug-ins") from various social networks. For example, these plugins allow you to share content or recommend products to others. The plugins are disabled by default and therefore do not send any data. You can activate the plug-ins by clicking on the corresponding button (eg "Activate Social Media"). The plug-ins can also be disabled with one click. When the plug-ins are activated, your web browser establishes a direct connection to the web servers of the respective social network. The content of the plug-ins is transferred directly from the social network to your web browser and integrated into our website from this browser. By linking the plug-ins, the social network receives the information that you have opened the corresponding page of our website and can thus collect your device and access data. If you are logged in to the social network, it can also link the visit to your account with the relevant social network. When you work with the plug-ins, e.g. by clicking the "Like" button on Facebook or by commenting, the corresponding information is transmitted from your browser directly to the social network and stored there. The purpose and scope of the collection, further processing and use of the data by social networks as well as your respective rights and setting options to protect your privacy can be found in the privacy provisions of the respective network or websites. The links for this can be found below. Even if you are not logged in to the social network, websites with activated social plug-ins can send data to the networks. An activated plug-in places a cookie with an ID every time the website is opened. Since your web browser sends this cookie unsolicited with every connection to a server, the social network can in principle create a profile that includes which websites the user associated with the ID has accessed. And it is usually possible to link this code to a person again later - such as with the next login to the social network.

Social plug-ins van Facebook

On some of our websites we use social plug-ins from the social network Facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The link to Facebook's privacy statement can be found here: Facebook Privacy Policy.

Social plug-ins van Twitter

On some of our websites we use social plug-ins from the social network Twitter, which is operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA ("Twitter"). The link to Twitter's privacy statement can be found here: Twitter Privacy Policy.

Social plug-ins van Pinterest

On some of our websites we use social plug-ins from the social network Pinterest, which is operated by Pinterest Inc., 651 Brannan Street, San Francisco, CA 94103, USA ("Pinterest"). The link to Pinterest's privacy statement can be found here: Pinterest Privacy Policy.

Information about website cookies

Our websites use cookies. To visit our websites, accepting cookies is not mandatory. However, we would like to point out that our websites can only have limited functions if you do not accept the cookies. In your web browser you can set that the storage of cookies is only accepted if you agree.

The cookies used by our websites may come from The Beautiful Bride Company or from our advertising partners. If you only want to accept the The Beautiful Bride Company cookies, but not cookies from our advertising partners, you can select a corresponding setting in your browser (e.g. "Block third-party cookies"). Usually, the menu bar of your web browser shows via the help function how you can reject new cookies and disable cookies that have already been received. We recommend that you always completely unsubscribe after you have finished using our website when using computers that are set up in such a way that you accept cookies and flash cookies.

Three types of cookies are used for our services:

    Necessary cookies: these cookies are necessary for optimal navigation and operation of the website. For example, the shopping cart function is performed with this cookie, so that the products in your shopping cart remain stored if you want to buy more. The necessary cookies also serve to store certain entries and settings that you have made so that you do not have to repeat them again and again, and they are necessary to tailor the content of The Beautiful Bride Company to your individual interests. The website cannot be used or can only be used to a limited extent without necessary cookies. Statistical cookies: these cookies collect device and access data to analyze the use of our websites, such as which parts of the website are used (so-called search behaviour), how fast the content is loaded and if any errors occur. These cookies only receive anonymized or pseudonymised information and are only used to improve our website, find out what interests our users, and measure how effective our advertising is. Statistical cookies can be blocked without affecting the navigation and operation of the website. Marketing cookies ("Tracking cookies"): These cookies contain identifiers and collected device and access data, in order to provide personalized advertisements on the websites of The Beautiful Bride Company to your individual interests. Our advertising partners, who operate online advertising networks, also collect device and access data via our websites. For example, we can also show you personalized advertisements that match your interests on other websites and in apps from other providers (so-called retargeting). Marketing cookies can be blocked without affecting the navigation and operation of the website. Possibly, however, no shopping personalization can then take place.

We have made country-specific overviews of all cookies used for The Beautiful Bride Company Shop. These can be found under "References to individual websites".

3.2 Online Advertising/Retargeting

Our websites receive cookies and similar tracking technologies from advertising partners, who operate an online advertising network. In this way, our advertising partners are given the opportunity to collect your device and access data and to show you personalized advertisements on other websites and in apps, also from other providers, which are tailored to your individual interests (e.g. advertisements aimed at products you have previously viewed in The Beautiful Bride Company shop).

3.3 Usage analysis

In all our services we implement normal tracking technologies for analyzing device and access data. This way we find out how our offer is used by our users in general. For this purpose, identification cookies and similar identifiers are also used. In this way we find out which content and topics are particularly popular, when our services are used most often, from which region (up to city level) our services are used and which browsers and devices our users generally use. .

In addition, we occasionally carry out so-called A/B tests in connection with the usage analysis. A/B tests are a special variant of usage analysis. The A/B testing (also known as split testing) is a procedure for comparing two versions of a website or app to find out which version produces a better result, is more liked or makes the user faster searched content. By preparing version A and version B and by testing both versions, you will be provided with data to facilitate and speed up decisions about changes to services and content.

You can find out which tracking tools are used in our websites and apps under “References to individual websites”.

There you will also find information on how to disable usage analysis.


You can disable the processing of your data for usage analysis at any time:

    In the The Beautiful Bride Company Shop you have to deactivate the "Data processing" function. In the The Beautiful Bride Company Web Shop you will find this function right next to the link that also took you to this privacy statement. In other services, you must disable usage analysis for this.
    Newsletter

We offer various newsletters. You will receive information about the topics covered in the individual newsletters and other information when you subscribe to the newsletter. In addition, there are also service-specific newsletters, which are a permanent part of a special service. When using our newsletter, we also collect device and access data.


4.1 How do I register?

To receive our newsletter for which you must first register, we use the so-called double opt-in procedure or single opt-in procedure (depending on the country), ie we will only send you the newsletter if you have given us your express consent. has granted to activate the newsletter service. If a double opt-in is required in your country, you must first confirm that the e-mail address you have provided actually belongs to you. We therefore send you a notification e-mail and request that you confirm that you are the owner of the e-mail address provided by clicking on the links contained in this e-mail. Sometimes we can waive this measure because you have already confirmed to us in this way that you are the owner of this e-mail address for another purpose.


4.2 Unsubscribe

If you no longer wish to receive newsletters from us after some time, you can revoke your declaration of consent at any time, without incurring any costs other than transfer costs in accordance with the basic rates. Only a communication in textual form (eg e-mail, fax, letter) is sufficient for this. You will of course also find an unsubscribe link in the relevant newsletter.


4.3 What data is collected?

If you register for a newsletter, we automatically save your IP address, the time at which the registration took place and the confirmation. This way we can demonstrate that you have actually registered and recognize any misuse of your e-mail address in good time.

We collect device and access data that arise when you interact with a newsletter. For this analysis, the newsletters contain references to image files that are stored on our web server. When you open a newsletter, your e-mail program loads these image files from our web server. We collect the resulting device and access data in pseudonymised form under a randomly generated code (newsletter ID), which we will not use for your identification without your consent. This way we can check whether and when you have opened which editions of a newsletter. The links included in the newsletters also contain your newsletter ID, so that we can register what content you are interested in. With the data collected in this way, we create a user profile with your newsletter ID in order to be able to personalize the content of the newsletter according to your interests and usage habits and to statistically analyze how our users use the newsletter service. We link this data to the data we have collected in connection with the usage analysis.


    Individual product recommendations by email and push service

In connection with our services, we present you information and offers from The Beautiful Bride Company based on your interests. You will receive these individual product recommendations from us regardless of whether you have subscribed to a newsletter. For the selection of individual product recommendations, we initially use your current purchase data and data relating to your interests in accordance with the legal provisions, from which we can deduce your interest in certain products taking into account your interests, preferences and profile data that have been communicated to us.

If you no longer wish to receive individual product recommendations from us, you can disable this service at any time:

    • If you do not wish to receive individual product recommendations from us by e-mail, you can revoke this at any time and without any obligation, without incurring any costs other than transfer costs in accordance with the basic rates (eg costs for the Internet connection, postage). Of course you will also find an unsubscribe link in every e-mail.
    Vouchers

We use the information provided in connection with an order for The Beautiful Bride Company vouchers to check and process the order and to send and redeem the voucher. This also includes reporting and processing the data associated with the use of the voucher, in particular to prevent fraud.

In the interest of these purposes, we store the following data:

    date of issue value of the voucher code of the voucher personalization data (if you have specified this) name of the holder of the voucher (in the case of personal vouchers) time the voucher was redeemed name of the person who redeemed the voucher and the customer account ID of the voucher the redeemed account used.
    How does The Beautiful Bride Company use my data for advertising?

We and our advertising partners use your information for personalized advertising, which is served to you through the services of The Beautiful Bride Company and on the websites and apps of other providers. For this, we and our advertising partners use common internet technologies. This allows us to advertise in a more targeted manner, in order to preferably only show you those advertisements and offers that are actually relevant to you. It allows us to precisely match the needs of our users in accordance with personalization and the discovery of new products and to keep you interested in our services for a long time to come with a personal shopping experience.


7.1 Advertising Formats and Channels

The advertising formats used by The Beautiful Bride Company and The Beautiful Bride Company's advertising partners include presentations in The Beautiful Bride Company Shop (in connection with the onsite and in-app enhancement), social network advertisements (e.g. Facebook Ads, Instagram Ads, YouTube Video Ads) and advertising space, which are transmitted via the online advertising networks used by The Beautiful Bride Company, such as DoubleClick by Google.

The Beautiful Bride Company does not sell personal information.

7.2 Information we use for targeting audiences

To build target groups, we use our own information, which we obtain from the data analysis of the usage and purchasing behavior of our users and customers, as well as from our market research for user segmentation, which we collect on the user data collected by The Beautiful Bride Company. to apply. In doing so, we take into account in particular encrypted, pseudonymised or anonymized purchase data, search patterns, interest data and demographic profile data, as well as device and access data.

7.3 On advertising spaces transmitted via online advertising networks (retargeting)

Advertising partners who operate an online advertising network may use cookies and similar technologies in the The Beautiful Bride Company Shop and on websites and apps of other providers for a pseudonymised recording of your usage behavior based on device and access data. These advertising partners use the collected data to find out with what probability they belong to the target groups addressed by us and take this into account when choosing the advertising space to be transferred via their online advertising network. This standard internet technology is referred to as retargeting. Retargeting allows us to switch between advertisements that are most relevant to you, and to measure the efficiency and reach of the advertising medium, as well as to monitor the billing of our advertising partners for switched campaigns.

You will receive further information from the operators of the respective advertising spaces and the online advertising networks responsible for the transfer. An overview of the advertising partners and information on how to disable them can be found under "References to individual websites".


    To whom will my data be passed on?

The Beautiful Bride Company will only pass on your data if this is permitted under European data protection law. We work closely with some service providers, such as in the field of customer service (e.g. hotline service providers), with technical service providers (e.g. computer center operation) or logistics companies (e.g. courier companies such as DPD, PostNL, BPost and DHL). In principle, these service providers may only process your data on our behalf under special conditions. When we use these order processors, the service providers only receive access to your data to the extent and during that period that is necessary to carry out the relevant order.


8.1 Courier companies

For the delivery of orders, we work together with external courier companies (eg DPD). These courier companies receive the following information from us to carry out the relevant order:

    your name your delivery address your zip code (if you want to have your order delivered to a DHL pick-up station). your e-mail address (if the courier company wants to inform you by e-mail about the expected delivery date)

8.2 Technical service providers

We work with technical service providers to provide our services to you. These service providers include, for example, 6Ways, Omsag GmbH, Marketing Madheads and Argeweb BV.

8.3 Payment processors

We use the Pay.nl platform to handle (part of) the payments in our webshop. Pay processes your name, address and residence details and your payment details such as your bank account or credit card number. Pay has taken appropriate technical and organizational measures to protect your personal data. Pay reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in this context. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Pay services for which they engage third parties. Pay does not store your data for longer than permitted by law.

8.4 Reviews

We collect reviews via the platform of Google Customer Reviews, Trusted Shops and The Perfect Wedding (hereinafter Review-Partner). If you leave a review, you are obliged to provide your name, place of residence and e-mail address. The Review-Partner shares this information with us, so that we can link the review to your order. The review partner also publishes your name and place of residence on its own website. In some cases, the review partner may contact you to explain your review. In the event that we invite you to leave a review, we will share your name and email address with the review partner. They only use this information for the purpose of inviting you to leave a review. The review partners have taken appropriate technical and organizational measures to protect your personal data. The review partner reserves the right to engage third parties for the provision of the service, for which we have given permission to the review partners. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the service for which the review partner engages third parties.

8.5 External sales channels

We sell (part of) our items via the Bol.com and Amazon platform. If you place an order via these platforms, Bol.com and/or Amazon will share your order and personal data with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

8.6 Bodies and other third parties

If we are obliged by a decision of an authority or the court or in connection with legal and criminal prosecution, we pass on your data to law enforcement authorities or other third parties if necessary.

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    What privacy rights do I have?

You have the following statutory privacy rights under the relevant legal conditions: right to information (Article 15 of the GDPR), right to erasure (Article 17 of the GDPR), right to correction (Article 16 of the GDPR), right to restriction of the processing (Article 18 of the GDPR), right to data portability (Article 20 of the GDPR), right of complaint to a data protection authority (Article 77 of the GDPR), right to revoke declarations of consent (Article 7(3) of the GDPR), GDPR) as well as the right of revocation against certain data processing measures (Article 21 of the GDPR).

The contact details for your requests can be found under “Contacts”.

Important notes:

    • To ensure that your data is not passed on to third parties when requesting information, we request that you enclose a valid proof of identity with your request by e-mail or by post.• You can save most of your data yourself in your change customer account. In all other cases, please contact customer service.• The powers of the data protection authorities are limited to the office of the official body. However, you can also contact the data protection authority in your place of residence, which can then forward your complaint to the competent authority. If you have given your consent to the processing of your data, you can revoke it at any time. The revocation does not affect the admissibility of the processing of your data carried out by your revocation. You can revoke the processing of your data for purposes such as advertising, including direct marketing (including in the form of data analysis) at any time without giving reasons. .If we make the processing of your data subject to a balancing of interests pursuant to Article 6(1)(f) of the GDPR (e.g. disclosure of creditworthiness data to an external credit registration agency), you can revoke the processing. When submitting a revocation, we ask you to indicate the reason why we are not allowed to process your data. In the event of a well-founded revocation, we will check the situation and either discontinue or adjust the processing, or inform you of our obligatory reasons, on the basis of which we may continue the processing.
    When will my data be deleted?

We will store your personal data for as long as necessary for the purposes stated in this privacy statement, in particular to comply with our contractual and legal obligations. possibly we may also store your personal data for other purposes, for example as long as the law allows us to store it for certain purposes, including the defense of a legal claim.

If you close your customer account, we will delete all of your stored data. If your data cannot be deleted completely or is not necessary for legal reasons, the data concerned will be blocked for further processing.

For example, a blocking occurs in the following cases:

    For your order and payment details and possibly. For other data, different statutory retention periods usually apply, such as in the Commercial Code (WvK) and the Tax Act. The law obliges us to keep this data for up to 10 years in connection with tax audits and audits of annual accounts. Only then are we allowed to permanently delete the data in question. Even if there is no statutory retention period for your data, we can waive the immediate deletion of your data in the legally permitted cases and block it instead. This applies in particular in cases where we may still need the relevant data for other activities related to the processing of a contract or for legal claims or legal costs (e.g. for complaints). The normative criterion for the duration of the blocking is the statutory limitation periods. After the relevant limitation periods have expired, the relevant data will be permanently deleted.

In legally permitted cases, the deletion of the data can be waived, at least if it concerns anonymized or pseudonymised data and the processing for scientific research or for statistical purposes is rendered impossible or would seriously prejudice the deletion.

    How does The Beautiful Bride Company protect my data?

Your personal data is transferred to us securely, ie encrypted. This applies to your order and also to the login of customers. We use the encryption system SSL (Secure Socket Layer) for this. In addition, we protect our websites and other systems through technical and organizational measures against loss, destruction, unauthorized access, alteration or distribution of your data by unauthorized persons.

    Changes to this Privacy Statement and Contacts

In connection with the further development of our websites and the implementation of new technologies to improve our services, changes to this privacy statement may be necessary. We therefore recommend that you read this privacy statement from time to time.

Questions about data protection within The Beautiful Bride Company group can be directed to our data protection officer at any time. This is most easily reached under service@beautifulbrideshop.com

Contact with the data protection officer at The Beautiful Bride Company:

The Beautiful Bride Company

Olivier van Noortlaan 108

3133 AT Vlaardingen

T: 31 (0)10 3132727

Email: service@beautifulbrideshop.com

    Country-Specific Information

Our data processing may differ from country to country. Here you can see which country-specific deviations there are.

13.1 Germany

The service provider for consumer creditworthiness in Germany is Klarna and AfterPay

You will find the detailed privacy provisions of Infoscore Consumer Data GmbH within the meaning of Article 14 of the GDPR, in particular information about the business purpose, the purposes for the storage of data, the recipients of the data as well as your privacy rights vis-à-vis Infoscore Consumer Data GmbH. here or under https://finance.arvato.com/icdinfoblatt.

13.2 Netherlands

The service provider for the creditworthiness check of consumers in the Netherlands is Klarna Bank SE and AfterPay

13.3 Belgium

The service provider for the creditworthiness check of consumers in Belgium AfterPay.


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